Munch Monitor Phone Number
The research paid off, and Munch Monitor was prototyped in 2007, got its first customer in 2008 and shifted from development focus to sales focus mid last year. The system is now in more than 30 schools, with around 10,000 parent/student users.
As soon as a parent sets up an account for their child, Tina also supplies the child with a swipe card. “It’s a great idea – no lost money, no little kids forgetting their lunch money, no more problems! About 80 per cent of our orders come through online now or via the swipe card so I think I go to the bank about a quarter less than I used to.”
“We also have our year six students serving in the canteen – and of course the kids are a lot quicker than the adults in picking up how to use the system. But even for adults it’s very manageable and easy to ease.”
Each canteen using the Munch Monitor system has its list of food/products on a special part of the Munch Monitor website, which parents and students access once they’ve registered their details by logging in to the account for that particular school.
As Tina points out, the Munch Monitor system has certainly cut down canteen staff labour and preparation time: “Using the old system, you’d have to mark off lists of lunch orders, take money out of bags, count it up, store it safely, bank it – the Munch Monitor system saves at least half an hour every morning and afternoon tallying up – it’s much more efficient. Parents or students can order their meals online in advance, and the system also allows parents to ‘block’ their child’s access to certain products or foods. So the parent can nominate how much, what and when the child is allowed to buy.”
The Munch Monitor system is the brainchild of Scott McClure, a chartered accountant who got the idea from friends talking about their experiences in ordering canteen lunches for their kids. Scott says, “it was still stuck in the 1950s – writing out orders on paper bags, getting the right money. And the older kids were saying, ‘Mum can I have some money?’ and mum would pull out a $20 bill because it was the smallest she had, and of course she’d never see the change and didn’t know where it was going to be spent.
“When you swipe the card their details come up and you can’t give them any products their parents have blocked,” Tina explains. “This gives parents a lot more control over what their kids are buying at school.”
The system also provides swipe cards which students can use to purchase food from the canteen, using the same principle as EFTPOS transactions – money is automatically withdrawn from an account set up via the Munch Monitor website. This effectively allows the students and canteen staff to dispense with cash transactions, while also enabling parents to have greater say in their child’s purchases.
Of course Munch Monitor is not the only such system on the market – but Scott says “increasing competition is not a bad thing – it’s going to make sure everyone continues to strive to come up with better products.”